Inclusiveness is a virtue that is being greatly acknowledged across industry circles in the world and is to be upheld to keep up with the times. Providing services keeping everybody in mind so that it provides a wholesome experience for all is key to gain 360-degree acceptance, thus help attaining volumes for your business.

In the design space, access equals experience. Any instrument – be it a structure, sculpture, or scripture – but not limited to these items, that is made without discriminating between sections of people and can be accessed (experienced) by all; is a true universal masterpiece.

Article 30 of the UN Convention of the Rights of Persons with Disabilities states that disabled individuals have equal rights as everybody else to enjoy and engage in cultural life, recreation, leisure and sport. With this point in mind, we need a higher number of ‘access consultants’ in the field. The basic objective of these professionals is to bridge the gap between disability and cultural heritage & spaces by enabling physical, intellectual and social accessibility so as to ensure ‘Access for All’. They are responsible for connecting context and content with people.

Architects and Designers depict stories through their works and access consultants play the role of translating exclusive (that exclude people from experiencing) pieces into inclusive ones. There is a general misconception that extending accessibility to prevailing designs is an expensive process; but in reality, it is just about employing right direction to design thought and strategy.

Designing spaces with a universal approach is the path toward inclusiveness. Accessibility isn’t only limited to the physical aspects of space; professionals from the design fraternity must strive to make them socially inclusive as well. Font size, Colour, Tagline and Signage positioning can impact the perception and experience of a viewer greatly. Tiny font sizes, placards placed at odd angles, or articles placed within reflective glass can prove as an impediment to geriatrics, or senior citizens too. Even the language used in display, if simplified to laymen’s terms, can increase the accessibility of an experience.

Universal signs and icons have always been a hit among humans of all generations (Why do you think emojis are so popular?!) In conclusion, Universality (Inclusiveness) in design equals Accessibility for All which translates to an everlasting impression on the end user.


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